PlanOutfittrPlanOutfittr
Log in
The StoryFAQSupportPrivacyTerms

Privacy Policy

DATA PROTECTION NOTICE FOR CUSTOMERS

This Data Protection Notice ("Notice") sets out the basis which PlanOutfittr ("we", "us", or "our") may collect, use, disclose or otherwise process personal data of our customers in accordance with the Personal Data Protection Act ("PDPA"). This Notice applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose or process personal data for our purposes.

PERSONAL DATA

As used in this Notice:

"customer" means an individual who (a) has contacted us through any means to find out more about any goods or services we provide, or (b) may, or has, entered into a contract with us for the supply of any goods or services by us; and

"personal data" means data, whether true or not, about a customer who can be identified: (a) from that data; or (b) from that data and other information to which we have or are likely to have access.

Depending on the nature of your interaction with us, some examples of personal data which we may collect from you include name, email address, nationality, gender and photograph.

Other terms used in this Notice shall have the meanings given to them in the PDPA (where the context so permits).

COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA

We generally do not collect your personal data unless (a) it is provided to us voluntarily by you directly or via a third party who has been duly authorised by you to disclose your personal data to us (your "authorised representative") after (i) you (or your authorised representative) have been notified of the purposes for which the data is collected, and (ii) you (or your authorised representative) have provided written consent to the collection and usage of your personal data for those purposes, or (b) collection and use of personal data without consent is permitted or required by the PDPA or other laws. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorised by law).

We may collect and use your personal data for any or all of the following purposes:

  • performing obligations in the course of or in connection with our provision of the goods and/or services requested by you;
  • verifying your identity;
  • managing your relationship with us;
  • processing payment or credit transactions;
  • complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority;
  • any other purposes for which you have provided the information; and
  • transmitting to any unaffiliated third parties including our third party service providers and agents, and relevant governmental and/or regulatory authorities, whether in Singapore or abroad, for the aforementioned purposes.

We may disclose your personal data:

  • where such disclosure is required for performing obligations in the course of or in connection with our provision of the goods and services requested by you; or
  • to third party service providers, agents and other organisations we have engaged to perform any of the functions with reference to the above mentioned purposes.

The purposes listed in the above clauses may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under a contract with you).

DEEMED CONSENT BY NOTIFICATION

We may collect or use your personal data, or disclose existing personal data for secondary purposes that differ from the primary purpose which it had originally collected for pursuant to clauses 2 - 'PERSONAL DATA' and 3 - 'COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA'. If PlanOutfittr intends to rely on deemed consent by notification for such secondary purposes, PlanOutfittr will notify you of the proposed collection, use or disclosure of his personal data through appropriate mode(s) of communication.

In particular, we may rely on deemed consent by notification to collect, use or disclose your personal data for the following purposes:

i. Service Provision and Operation 1. To manage user accounts, perform member identification, and provide the PlanOutfittr's web app and phone app(s) service. 2. To perform contracts regarding the provision of services demanded by users, including processing payments and in-app purchases such as paid plan subscriptions. 3. To manage your digital wardrobe planner and display your content. 4. To communicate with users regarding service operation and respond to inquiries. 5. To enable security features, such as remembering devices and sending security codes. 6. To take any other necessary actions to provide the services offered by PlanOutfittr app(s).

ii. Service Improvement and Development 1. Analyzing user data to understand usage patterns, identify areas for improvement, and develop new functionalities. - To make statistics on members' service usage and analyze trends and activities to provide services and potentially place advertisements based on statistical characteristics. - To diagnose faults and improve the technical accuracy and reliability of the service.

iii. Communication and Marketing 1. To send you tips, technical notices, updates, security alerts, support messages, and notifications about policy changes or application functions. 2. To provide information on promotional events and opportunities to participate. 3. To send you marketing materials (including via email) about products, services, offers, and events we think may be of interest to you (you can opt-out). 4. To assess if our marketing campaigns or promotions have been successful. 5. For other marketing or advertising purposes based on your prior consent.

iv. Safety, Security, and Legal Compliance 1. To detect and deter unauthorized or fraudulent use of or abuse of the service, and prevent other harmful activities. 2. To comply with applicable laws or legal obligations. To enforce our terms and conditions and other usage policies. 3. To protect the rights and safety of PlanOutfittr app(s), our users, and the public.

We will obtain consent from users in advance if we intend to use the collected information for purposes other than those specified above.

Note: We do not use your photographs, clothing images or generated outfit images for advertising, marketing, or to train generalised or third-party AI/ML models.

Before relying on deemed consent by notification, PlanOutfittr will assess and determine that the collection, use and disclosure of the personal data will not likely have an adverse effect on you.

You will be given a reasonable period to inform us if you wish to opt-out of the collection, use and disclosure of your personal data for such purposes.

After the lapse of the opt-out period, you may notify us that you no longer wish to consent to the purposes for which your consent was deemed by notification by withdrawing your consent for the collection, use or disclosure of your personal data in relation to those purposes.

RELIANCE ON THE LEGITIMATE INTERESTS EXCEPTION

In compliance with the PDPA, we may collect, use or disclose your personal data without your consent for the legitimate interests of PlanOutfittr or another person. In relying on the legitimate interests exception of the PDPA, PlanOutfittr will assess the likely adverse effects on the individual and determine that the legitimate interests outweigh any adverse effect.

In line with the legitimate interests' exception, we will collect, use or disclose your personal data for the following purposes:

  • Fraud detection and prevention;
  • Detection and prevention of misuse of services;
  • Network analysis to prevent fraud and financial crime, and perform credit analysis; and
  • Collection and use of personal data on company-issued devices to prevent data loss.

The purposes listed in the above clause may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter.

WITHDRAWING YOUR CONSENT

The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop collecting, using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email to our Data Protection Office at the contact details provided below.

Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within thirty (30) business days of receiving it.

Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods or services to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described in clause 4 - 'DEEMED CONSENT BY NOTIFICATION' above.

Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws.

ACCESS TO AND CORRECTION OF PERSONAL DATA

If you wish to make (a) an access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, or (b) a correction request to correct or update any of your personal data which we hold about you, you may submit your request in writing or via email to our Data Protection Office at the contact details provided below.

Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.

We will respond to your request as soon as reasonably possible. In general, our response will be within thirty (30) business days. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the PDPA).

PROTECTION OF PERSONAL DATA

To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as minimised collection of personal data, authentication and access controls (such as good password practices, need-to-basis for data disclosure, etc.), data anonymisation, regular patching of operating system and other software, securely erase storage media in devices before disposal, web security measures against risks, usage of one time password (otp) / 2 factor authentication (2fa) / multi-factor authentication (mfa) to secure access, and security review and testing performed regularly.

You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

ACCURACY OF PERSONAL DATA

We generally rely on personal data provided by you (or your authorised representative). In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing our Data Protection Office in writing or via email at the contact details provided below.

RETENTION OF PERSONAL DATA

We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.

We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.

TRANSFERS OF PERSONAL DATA OUTSIDE OF SINGAPORE

We generally do not transfer your personal data to countries outside of Singapore. However, if we do so, we will obtain your consent for the transfer to be made and we will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA.

DATA PROTECTION OFFICE

You may contact our Data Protection Office if you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request, below are the details of our Data Protection Office:

Name of app: PlanOutfittr Company name: Scalevora - Sole Proprietary Business Entity UEN: 53529700M Owner: Nur Izati Binte Ngaliman Email: hello@planoutfittr.com Website: https://planoutfittr.com/

EFFECT OF NOTICE AND CHANGES TO NOTICE

This Notice applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us.

We may revise this Notice from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Notice was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.

INFORMATION WE COLLECT

Depending on your use of PlanOutfittr, we may collect account information (including name, email address, display name, gender, country and profile photo), subscription information, saved photos, clothing item images and metadata, outfits, AI-generated try-on images, outfit plans, travel plans, and usage records required to operate the service and enforce plan limits.

HOW PLANOUTFITTR WORKS

PlanOutfittr is a digital wardrobe and outfit planning application. Users upload photographs of themselves and clothing items. The application uses AI image generation to create outfit preview images showing the user wearing selected clothing items. Users may save outfits and assign them to a calendar for future outfit planning.

AI OUTFIT GENERATION PROCESS

  • The user takes or uploads a photo.
  • The user may save the photo for future reuse.
  • The user selects clothing items from their wardrobe.
  • The photo and garment images are sent to backend services.
  • An image-generation service creates a virtual try-on image.
  • The generated image is stored and linked to the outfit.
  • The outfit may be saved and scheduled in the user's calendar.

AI PROCESSING AND SERVICE PROVIDERS

PlanOutfittr's backend infrastructure is hosted on Base44. AI outfit generation is performed through Base44's image-generation integration and supporting services. The underlying AI models and subprocessors used by Base44 are not visible from within the application and may change over time.

HOW WE USE YOUR INFORMATION

We use personal data to create and manage accounts, authenticate users, provide wardrobe planning functionality, generate AI outfit images, manage subscriptions, provide customer support, improve the service, maintain security, comply with legal obligations, and communicate service-related information.

WHO ELSE RECEIVES DATA

Base44 hosts the application infrastructure and may process data required to operate the service.

Superwall receives an account identifier and nothing else - not your name, email, or any photograph.

Sign-in providers such as Google, Apple, Microsoft and Facebook may provide identity information for authentication. Apple and Google process subscription purchases through their respective app stores. We do not sell, rent or trade personal information.

PAYMENTS

Premium subscriptions are processed exclusively through Apple In-App Purchase and Google Play Billing. Payment card details never reach PlanOutfittr or its servers. We receive only subscription status, entitlement and related transaction information necessary to provide premium access.

IMAGE PRIVACY AND SHARING

Generated outfit images are private to the account that created them. PlanOutfittr does not publish or display those images to other users. Images are only shared externally when a user chooses to use the device's sharing functionality, after which the receiving service's privacy policy applies.

DATA RETENTION AND ACCOUNT DELETION

We retain information only as long as necessary to provide the service and meet legal obligations. Users may delete their account through Profile - Edit Profile - Delete Account.

When you delete your account, your account access is removed immediately. Your uploaded clothing items, outfit data, generated images, and profile information are scheduled for permanent deletion. Deleted data may be retained for up to 30 days for recovery and system backup purposes before being permanently erased.

Subscription records held by our paywall provider, Superwall, are not removed by deleting your account. Those records consist of an account identifier and the purchase history attached to it; they contain no name, email address or photograph. Purchase records held by Apple and Google are likewise governed by their own retention policies.

MINIMUM AGE REQUIREMENT

PlanOutfittr is intended for users aged sixteen (16) years and above. We do not knowingly collect personal information from children under 16 years of age.

AI MODELS AND SUB-PROCESSORS

PlanOutfittr uses Base44's image-generation integration to create AI-generated outfit images. The specific AI models, providers, or subprocessors used by Base44 are not visible or configurable within the PlanOutfittr application. As a result, PlanOutfittr cannot independently verify or disclose the exact AI model or sub-processor used to generate images.

SECURITY OF YOUR INFORMATION

We implement reasonable administrative, technical and organisational safeguards to protect personal information against unauthorised access, disclosure, alteration, misuse and loss. No transmission or storage system can be guaranteed to be completely secure.

INTERNATIONAL DATA TRANSFERS

Where personal information is transferred outside Singapore, we will take reasonable steps to ensure that it receives a level of protection comparable to that required under applicable data protection laws.

YOUR PRIVACY RIGHTS

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, withdraw consent where applicable, and make enquiries regarding our handling of personal data. Requests may be submitted to our Data Protection Office.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Continued use of the service following an update constitutes acknowledgement of the revised policy.

CONTACT US

Name of app: PlanOutfittr Company name: Scalevora - Sole Proprietary Business Entity UEN: 53529700M Owner: Nur Izati Binte Ngaliman Email: hello@planoutfittr.com Website: https://planoutfittr.com/

Effective date: 07/08/2026 Last updated: 25/08/2026